Your Questions, Answered
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Wonderful question! We know the navigation around our site may be confusing; however, we have provided an instructional video HERE that should help you in the process. If you need additional support, do not hesitate to reach out or CONTACT US!
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Unfortunately not. When you fill out a reservation form, you are holding the item under your name until we can ensure that payment has gone through. The hold will remain for twenty four hours and we are here to help if there are any problems navigating our payment method. Keep in mind that we are a new company and are just starting, so the first few months may be a little rocky and we ask you to be patient with us.
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Wonderful question! If you have an idea or are inspired by another piece in our collection but want to make tweaks to the design we are open to helping you create a CUSTOM PIECE. All forms will be reviewed within forty eight hours and we will reach out to you with any questions to ensure that you purchase what you were envisioning. Please keep in mind that these orders may take longer to arrive and that we also have the right to turn down orders if we do not feel capable to create them.
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You can fill out THIS FORM if a piece you had your eye on has sold or is currently reserved for someone else. Please keep in mind that we will do our best to recreate it for you, but that they may not be an EXACT match. Make sure to include the piece and its description as thoroughly as possible!
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Well, that’s a great question and you can learn all about us and the company HERE! You can also connect with us through socials that are linked at the very bottom of the website and that are included in our “about us” section! We would love to connect with you so feel free to contact us HERE with any questions!